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Contacting Us
On our website we offer you the opportunity to contact us, either by email and/or by using a contact form. In such event, information provided by the user is stored for the purpose of facilitating communications with the user. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.
Data Storage (Online-Shop)
The personal data transmitted to the online payment service provider usually includes your first name, last name, address, telephone number, IP address, e-mail address, or other data required to process your order, such as the quantity of articles ordered, the article number, invoice amount, percentage taxes and invoice details, etc.
This information needs to be transferred to process your order using your chosen payment method, mainly in order to confirm your identity and manage your payment and the customer relationship.
Furthermore for contract purposes, the following data will be stored:
- Customer Data contract related
- Data for order processing
- Product data
- Processing data contract related
- Project related study terms and registrations
- Dataexchange project related covered by EU regulations
In case of termination of the order process, ypur personal data will be cleared. In cae of a successfull order process, your data will be stored according legal requirements of 7 years.
Your Name, Adress, and purchased items will be stored up to 10 years due to product liability. This information handling is based on legal requirements of § 96 Abs 3 TKG and Art 6 Abs 1 lit a / lit b
Cookies
Our website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In most cases these are so-called “session cookies” that are deleted once you leave our website.
To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
Web Analysis
Our Website does not use any Web-Analytics functions. Your IP Adress will be captured with pseudonymization. Thsi will only allow vague localisation. This information handling is based onthe legal reuwiremnts of § 96 Abs 3 TKG and Art 6 Abs 1 lit a / lit b.
Your data will be stored for 6 month, unless otherwise specified by the customer.
Newsletter
Our website offers you the opportunity to subscribe to our newsletter. The newsletter provides you periodically with information about our services. To receive our newsletter, we require a valid email address. We will review the email address you provide for the purpose of determining whether you are in fact the owner of the email address provided or whether the actual owner of said address is authorized to receive the newsletter. When subscribing to our newsletter, we will store your IP address as well as the date and time you subscribed. This serves to protect us in the event a third party improperly and without your knowledge makes use of your email address to subscribe to our newsletter. We will not collect any other data. The data thereby collected is used solely for the purpose of receiving our newsletter. No data is transferred to third parties. Nor is any of this information matched to any information that other components of our website may collect. You may cancel your subscription to the newsletter at any time. You will find additional details in the email confirming your subscription as well as in each newsletter.
Cancellation oft he newsletter can be done anytime with contact to:
office@dipha.at
Your data will be cleared immetiately.
Information/Cancellation/Deletion
On the basis of the Federal Data Protection Act, you may contact us at no cost if you have questions relating to the collection, processing or use of your personal information, if you wish to request the correction, blocking or deletion of the same, or if you wish to cancel explicitly granted consent. Please note that you have the right to have incorrect data corrected or to have personal data deleted, where such claim is not barred by any legal obligation to retain this data.
Your contact:
DIPHA Pharmaceuticals GmbH
Sollingergasse 5/27
1190 WIEN
Tel: +43/664/4610896